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Join the Talkpos Blog PollDaddy.com Pay In Cash and Get a Deal Economy Takes A Bite Out of Tips for Wait Staff Contacting pcAmerica
Join the Talkpos Blog
From the Talkpos.com Blog.
Coffee Shop Point Of Sale (POS) System
Posted: 05 Aug 2009 06:50 PM PDT Coffee shops are one business type that face above average challenges in an ailing economy. The “$ 4 latte” is a purchase that several consumers consider removing from their budget. Most people are spending less money and are basing their purchases more on value than price. Below are three quick and easy ideas you may want to consider for your coffee shop that will help preserve and increase traffic…ideas that can be applied to almost any retail or restaurant business.
1 — Bake smaller versions of your pastries, and give a mini-pastry free in the morning with every cappuccino or latte purchase. This has the double bonus of making consumers feel like they’re getting more for their money, and at the same time will introduce your customers to your pastries that will result in them purchasing a full size dessert in the future. Your coffee shop point of sale system can print a message on the receipt.
2 — Select a coffee shop POS that has customer loyalty functionality built in. A plan as simple as a ‘Buy 6 lattes get the 7th free’ makes customers feel as if they are earning something when they buy coffees at your shop. Customers won’t want to miss out on their loyalty points — meaning they’ll return to your coffee shop to make their purchase. Restaurant Pro Express has integrated customer loyalty features that are free with no transaction fees.
3 — Nothing beats old-fashioned, friendly service. Choose cashiers and baristas that are naturally friendly and conversational. If you’re the owner or manager, spend some time out front personally greeting customers and thanking them for visiting your shop. People feel good spending their money at friendly places, and a great experience will keep them coming back for more.
What’s working in your business? Send us your ideas and we’ll post them on the blog!
Join the pcAmerica Talk Pos blog at http://www.talkpos.com/.
PollDaddy.com
PollDaddy.com is a FREE site that allows you to take a survey.
It’s a great marketing tool for your business. Use it to find out more about your customers.
The FREE account allows you to set up surveys or polls with up to 10 questions. It allows 100 survey responses per month. If you want more, the price is $299 per year for 1,000 responses per month and $899 per year for up to 10,000 survey responses per month.
Most retailers will find that the FREE account will work fine.
Here’s what you can do with a poll?
Ask your customers…
Would you like us to add Cheese French Fries to the Menu?
Yes
No
What size shirts do you wear?
Small
Medium
Large
X-Large
XX-Large
Were you happy with our sales people?
Yes
No
Would you like to be added to our email list and receive a 25% off coupon on your next purchase?
Yes
No
Name and Email Address
Just to give it a try, I have created a small survey for those who read this newsletter.
Describe your retail or restaurant sales forecast for the next 6 months (compared to the same period last year). Is it more than 5% better, a little better, a little worse, or more than 5% worse.
Please go here and take part in the poll:
http://news.pcamerica.com/polldaddy.html
Pay In Cash and Get A Deal More restaurants are encouraging patrons to pay in cash. Luigi’s Trattoria in Farmington MA, for example, is offering a 20% discount off the bill for all customers paying cash. 80% to 85% of all customers were using credit cards. With the discount, only 20% to 25% of customers are using their credit cards. Many other restaurants are following the cash trend and customers are taking advantage of it. It is really working well. Restaurants and customers are both benefiting. Just a few words about accepting cash...Local governments may not allow cash discounts. You may be breaking your credit card agreement by offering a cash discount. Accepting cash does not relieve any business owner from the responsibility of charging sales tax and submitting those taxes to the proper authorities. All this is mentioned because I know what you are thinking. Anyhow...the concept is taking off and you may want to think about it. To read the entire article, go to: If you have not yet done so, I highly recommend that you subscribe to SmartBrief at http://www.smartbrief.com/index.jsp. It’s free and you get FREE tips and helpful ideas for every type of business (restaurant and other retail businesses).
Economy Takes A Bite Out of Tips for Wait Staff
Gratuities are down and even down more for those who are working in restaurants that offer cash discounts. See the article at:
http://www.miamiherald.com/business/story/1177177.html
Contacting pcAmerica
pcAmerica One Blue Hill Plaza Second Floor Box 1546 Pearl River NY 10965
JOIN OUR BLOG! www.talkpos.com Follow us on Twitter: pcAmerica
Toll Free 1-800-PC-AMERICA or 1-800-722-6374 Local Number 1-845-920-0800 Fax Number 1-845-920-0880 Tech Support Number 1-845-920-0888
C.E.O. David J. Gosman (djg@pcamerica.com) President Richard F. Rotbard (rotbard@pcamerica.com) Newsletter Editor Howard Y. Gosman (hgosman@pcamerica.com)
Your PC America Account Managers:
Dan Steyskal X288 (dsteyskal@pcamerica.com) Ken May X226 (kensmay@pcamerica.com) Martin Sheridan X227 (msheridan@pcamerica.com) Ralph Frascone X279 (rfrascone@pcamerica.com) Robert Purdy X280 (rpurdy@pcamerica.com) Ryan Christman X225 (ryan@pcamerica.com) Sam Kahan X223 (skahan@pcamerica.com) Tony Scarpa X224 (tscarpa@pcamerica.com)
For more information on Cash Register Express, Asset Management Software, Portable and Wireless Point of Sale, barcode readers, cash drawers and receipt printers, call PC America at 1-800-PC-AMERICA or 1-800-722-6374 or 1-845-920-0800. You may also purchase directly on the internet at www.pcamerica.com or email PC America at newsletter@pcamerica.com.
You are receiving this email because you either own Cash Register Express or you have contacted PC America and requested information about Cash Register Express. If you wish to be removed from our email newsletter list, please email your removal request to newsletter@pcamerica.com or write to PC America, One Blue Hill Plaza, Second Floor, Box 1546, Pearl River NY 10965. |
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