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10 Computer Software Programs You Really Need (#1) Norton Internet Security 2010 (Internet Security) 10 Computer Software Programs You Really Need (#2) SyncToy 2.1 (Synchronize your files with an external hard drive) 10 Computer Software Programs You Really Need (#3) RoboForm (Password Manager) 10 Computer Software Programs You Really Need (#4) Acronis True Image 10 Computer Software Programs You Really Need (#5) Malabytes 10 Computer Software Programs You Really Need (#6) 10 Computer Software Programs You Really Need (#7) 10 Computer Software Programs You Really Need (#8) 10 Computer Software Programs You Really Need (#9) 10 Computer Software Programs You Really Need (#10) Computer Tips: Speed Up My PC Contacting pcAmerica
Everyone needs Cash Register Express and Restaurant Pro Express. I'm going to leave these off my list since most of you are already using our software. The list of 10 Computer Programs You Really Need contains computer software programs that small businesses, students, and casual users should have on their computers.
#1 is the program you have heard about before.
Every computer needs some type of internet security system. That security system includes antivirus software, antispyware software and firewall software. The antivirus component prevents outsiders from maliciously destroying your computer. Antispyware prevents outsiders from popping up unwanted ads on your computer. Firewalls prevent outsiders from stealing your data. You need it.
Norton (form Symantec Corporation) offers what I believe to be the best and most effective internet security software. It's also considered to be the best by those experts that review security packages (PC Magazine, Pc World, and AV-Comparatives).
You can read the PC Magazine review (PC Magazine Editor's Choice) at:
http://www.pcmag.com/article2/0,2817,2349865,00.asp
You can read PC World's review at:
http://www.pcworld.com/reviews/product/324720/review/norton_antivirus_2010.html
You can read the AV-Comparatives review at:
http://www.av-comparatives.org/
Norton Antivirus has been around for a long time. It is the leader in antivirus software. It hasn't always been the best. Many owners of earlier versions of Norton Internet Security (NIS) hated the product because it was rather flakey and took up lots of resources on user computers. I did not endorse NIS until 2008. The 2009 version really excelled. The 2010 version is even better. If you hear bad reviews from other computer gurus, they are probably still angry about the older prior to 2008 versions of NIS.
So...if you believe the reviews, Norton Internet Security 2010 is the one to buy. If you prefer another product, go for it. Just make sure that you use some form of internet security on your computer.
Norton Internet Security 2010 sells for $69.95 (that's for a 1 year subscription good on 3 computers). You can purchase it at a discount at the link below ($39.93):
Many of our readers like AVG. This is a very popular and FREE program available from AVG technologies.
#1...It's not really FREE. Although you can download it and install it on any business computer, you are breaking the license agreement which forbids you from using the FREE version within a business. However, you may use it in your home for FREE.
#2...According to the AV-Comparative tests, it is only 88% as effective as the competition. That 88% figure is only an estimate and admittedly may not be accurate for comparative purposes. However, according to AV-Comparatives, Norton Internet Security offers superior performance.
Read the reviews at:
http://blogs.pcmag.com/securitywatch/2009/12/av-comparativesorg_torture-tes.php
In short, in my opinion, Norton Internet Security 2010 is the 1st product that you should be installing on your computer. See #2 next week.
To purchase Norton Internet Security, go to:
or click the Norton Internet Security box above or the icon below.
#2 is a completely FREE program.
SyncToy 2.1 is a FREE program distributed by Microsoft that synchronizes your files and folders between two computers, or you can synchronize your computer files with a flash drive or a USB drive.
At the end of the day, you can just press a single button and all important files that have been changed on your computer will automatically be sent to your flash drive or USB drive. Or, you can have all of your changed files automatically sent to another computer on your home or business network.
SyncToy 2.1 has lots of customizable options. You can send changed files from Computer A to Computer B, or from Computer B to Computer A, or just synchronize the newest file in either direction.
You can write a command list that will automatically synchronize specific files and folders and specific times as determined by a scheduler.
SyncToy 2.1 is a great FREE Microsoft program that I have been using for years. It works well. It takes up 0 resources when not running. It's a relatively small program that does not require too much memory when running.
The biggest problem with SyncToy is that it doesn't come with directions that a computer novice could understand. If you are a novice, you may want a more experienced computer person to set it up for you and get it working. Once installed and setup, you need only push a button on your computer screen and the synchronization will take place automatically.
Everyone has documents, spreadsheets, photos, music and other important files stored on their computers. One day, you will press the start button on your computer and nothing will happen. Your computer is dead. Your documents, spreadsheets, photos, music, and other important files are all gone.
As a computer owner, it is your job to make sure that your files are backed up.
I back up my files to an external USB hard drive each and every day. I just press my SyncToy desktop icon and my files are safe. I also synchronize all of my files with my laptop. That gives me two copies of all of my important files, all synchronized on a daily basis.
It's FREE. It's great. It's #2 on my list of programs you really need.
To read more about SyncToy 2.1 and download a FREE copy, go to:
RoboForm is a password manager
and form filler.
I've been using it for the past four years and can't do without it. Whenever you enter a site that requires a password, RoboForm automatically inserts your User ID and Password. I visit about 150 sites that require User ID's and Passwords. I just can't remember them all. RoboForm does it all for me. Here's how it works. You begin by picking a master password. For example, 4574Charli%G. This is the one password that you must always remember when you use RoboForm. I use the last 4 digits of my social security number plus the name of my pet with a symbol substituted for one of the letters. Whatever, it's something that I can always remember. Once I start RoboForm and enter my master password, RoboForm automatically inserts my User ID's and Passwords for any sites that I visit. For example, when I visit EBay, RoboForm automatically logs me into my personal EBay site by entering my User ID and Password. RoboForm has a few other really nice features. It keeps a list of all sites that I visit. Instead of entering the site information, I can just click on the site and RoboForm instantly sends me to that site as well as enters my User ID and Password. RoboForm also includes a secret note pad section called SafeNotes. I place my credit card information within this area plus additional "secret" information that I need from time to time. I also store access codes, birthdays, social security numbers and other items in this area. I have a copy of RoboForm on all of my computers and carry a copy on my flash drive. The flash drive version of RoboForm is called RoboForm2Go. What happens if I lose my flash drive? No one can use my passwords without knowing my master password. All of my passwords are encrypted and impossible to decode without the master password (or I should say, almost impossible to decode). Now, can your master password be cracked? It is possible but highly unlikely. We live in a world of passwords, bank codes, and secret numbers. Your RoboForm password is as safe as all of your bank and credit card codes. I am comfortable using my master password and storing all of my secret information on my flash drive. If you feel uncomfortable or have additional questions about the encryption and safety of your passwords, you should read the security section on the RoboForm website. Once you enter your Master Password, RoboForm automatically inserts User ID's and Passwords until you logoff. You can instruct RoboForm to ask for your Master Password each time you need it. You can also instruct RoboForm to automatically logoff after a certain period of time. RoboForm received a 5 star review by CNET and has received outstanding reviews by PC Magazine, PC World, and it's millions of users. You can try and use RoboForm for free. The free version allows you to store an infinite number of passwords and user ID's for a period of 30 days. After that, the free version allows for a maximum of 10 login accounts. The full version sells for $29.95. I can't live without it. Stop writing down your user ID's and passwords on a piece of paper. To see more information about RoboForm, go to: http://www.roboform.com
Acronis
True Image Home 2010 is a backup and recovery
program. It sells for $49.99 (suggested list price).In my opinion, it is the best of all backup programs and is superior to Norton's Ghost. There are two different types of items that you must backup on your computer. #1...You need to backup your data files to an external hard drive, flash drive or other computer. Backing up your files is essential. If you lose your data files, you have no way they can ever be recovered. Your data files include your music, photos, spreadsheets, inventory data, and other documents that you created. Once this data is lost, it can't be recovered ever. #2...You need to backup all your software programs (such as Microsoft Office and Cash Register Express) as well as Microsoft Windows to an external hard drive, flash drive or other computer. Unlike your data files, you can eventually restore your programs or Microsoft Windows by using your original CDs to reload the programs. Or, if you no longer have your program CDs, you can always buy new copies which could be rather costly. Using Acronis True Image, you can create an image of your hard drive and copy it to an external USB hard drive. Should anything happen to your computer, your have a complete copy of your hard drive including all of your data files and programs (including Microsoft Windows). Here's what I do to backup my data. I use SyncToy to backup my data files on a daily basic (see Computer Tips at http://news.pcamerica.com/ComputerTips.html if you missed that newsletter). I use Acronis True Image to make a complete image backup of my computer on a monthly basis. Should my hard drive fail, I can easily recover all of my data from my external USB drive by restoring it through Acronis True Image. After restoring my monthly image from my external USB drive, I then restore my daily data files. It will take your computer anywhere from 10 minutes to an hour to make an image of your hard drive. Alternately, you can use Acronis True Image to constantly update all of your data and programs to an external USB drive. I'm not a fan of a continuous backup because should your computer be attacked by a virus, your backup would also contain that virus. I normally keep three months of a complete image backup of my external USB hard drive. Just in case something really bad happens to my computer (like a serious virus), I can go back in time and recover from an earlier image backup. Because I also backup my data files on a daily backup, I can easily restore these important files. To read more about Acronis True Image go to: http://www.acronis.com/homecomputing/products/trueimage/
My #5 software program you really need is Malwarebytes.
It's FREE. I have no doubt that it is the best program for removing malware (viruses and spyware) on your computer. It is fast and uses little resources. When you close down the program, it doesn't use any resources.
I spend a lot of time cleaning up computers that are infected with spyware or viruses. I normally spend about an hour trying to remove problems. If it takes longer than an hour, it could be time to reinstall Windows.
One of our readers recommended Malwarebytes. I gave it a try and it works. Malwarebytes has worked on about the last 20 computers that I've worked with. It found and got rid of all problems on those infected computers.
Here's the big question. If you are using Norton Internet Security or another anti-malware program, why should you need Malwarebytes? That's a great question.
Norton Internet Security and others normally stop most problems, but some malware programs are just too smart. You get a popup that tells you to click on an icon to remove a virus. You were fooled into installing a virus.
Malwarebytes will not prevent a problem from infecting your computer. It will clean off your computer once infected.
Even if you believe your computer is completely malware free, you can use Malwarebytes to find and clean any items that your present Internet Security program may have missed.
Remember, your Internet Security program is always running in the background. Malwarebytes only operates when you start it. It stops working when you close it. It uses absolutely no resources (RAM) when not being used.
I know most of the other free and not free antimalware programs. In my opinion, this is the best. It is also CNET's Editor's Choice and gets outstanding user reviews.
To download and find out more about Malwarebytes, go to:
http://www.malwarebytes.org/products.php
Mozy is my #6 of computer software programs you really need.
In my opinion, Mozy is the best of the companies that offer online backup of your data.
Here's the scenario you should be thinking about. You have lots of documents, photos, music, and other data on your computer. Your data is very important to you. Should your information be stolen or destroyed, you can't get it back.
You should be making daily backups of your data. Where do you keep those backups? Most people making backups keep them right next to their computers. Should something happen, it is likely that both your original data and backups will be gone.
Some people move their backups to another location. Perhaps you backup your computer and take your data on a portable USB drive to another location. Most people don't do that, but let's say you do. A flood, nuclear explosion, global warming, or other catastrophe may make this data unavailable.
OK. I may be exaggerating a little, but automatically storing your data at another location on a daily basis is an extremely important precaution in an emergency. Backing up your data to an external USB hard drive is a great idea but most of us do not transport that drive. Mozy is your solution.
Mozy is a software program that sends your data to an external computer. The external computer is a computer owned and retained by Mozy. Should your computer be lost or stolen, and should you not have a copy of your data on an external USB hard drive (or equivalent), you can recover all of your data from Mozy.
The cost is FREE for less than 2 GBs of data or $4.95 per month for unlimited data. You can also choose to pay $54.95 per year (that's $4.95 for 11 months plus 1 FREE month).
Your data is safe and automatically encrypted before it arrives at Mozy. Theoretically, no one can ever get hold of your data. I don't worry too much about having my data stolen. Most of my data are word documents and spreadsheets that no one wants to steal. I have thousands of photos that I backup that can never be replaced. I do have some spreadsheets that I would not like to share with others. My private spreadsheets are already encrypted and it is that encrypted information that gets sent to Mozy.
I'm just not worried about someone at Mozy getting hold of my data. In order to use it, a Mozy employee would have to be a genius and spend a hundred years or so to break the Mozy encryption and another hundred years to break my spreadsheet encryption. Yes. It's possible, but not likely.
The idea is that backing up your data to the Mozy computers is probably a smart thing. It's fairly inexpensive and the prudent thing to do. Mozy is owned by EMC Corporation (a Fortune 500 company).
Mozy has competitors. I believe that Mozy is the easiest and most efficient online backup system available. It's a good place to start especially since you can backup 2 GBs of data for free.
If you have questions about Mozy, go to their FAQ (frequently asked questions) at:
To learn more about Mozy go to:
PC-Doctor and PC-Diag are my #7 selections for computer software programs you really need.
PC-Doctor and PC-Diag are two similar programs. One of them may be suited for you, or maybe not.
Both of these programs diagnosis your computer for hardware problems (bad memory or RAM, bad system board, USB ports not working, hard drive going bad, and other hardware problems).
If you own a Dell, HP and many other brands of computers, it is likely that some form of hardware diagnostic software came with your computer. Many computer manufacturers include some form of PC-Doctor with their computers.
Why would a computer novice want to run diagnostics? Here's one problem that I have come across quite frequently. A computer keeps rebooting at random intervals. Is it a virus? Is it spyware? Many times, it can be attributed to RAM (or memory) going bad. As the RAM heats up, the problem gets more frequent.
If you suspect the RAM, you should run the diagnostic tools that come with your computer to check out the memory. One problem is that these diagnostic tools may not always find the problem. The reason is that the test is only testing the part of memory available within Windows. You need a diagnostic tool that tests all of your memory.
You should have a tool that is testing your RAM before your computer reboots. Both Dell and HP include such tools with many computers, but they are not always easy to find.
One solution is to buy a copy of PC-Doctor.
PC-Doctor offers a complete, comprehensive test of your computer. You can test individual aspects of your computer, or selected items on your computer, or create customized tests.
The bootable offline operating system is a great plus. You boot with the included CD. PC-Doctor will bypass Windows and completely test your computer for problems without the possibility that Windows or malware installed on your computer could be causing the problem.
I'm not sure that a novice could benefit from PC-Doctor. On the other hand, if you have more than one computer and want to do a self-diagnostic, then maybe a novice can figure out how to use it. If you have been using a computer for several years, own more than one computer, or are an experienced computer user, PC-Doctor is the ultimate tool for you. For more information about PC-Doctor, go to: http://www.pc-doctor.com/product_listings_technician.php If $329 is too much for you, or if you need something geared more for a novice, try PC Diag. There are several versions of PC Diag starting at $29.95. I do not recommend the $29.95 Lite edition because it requires Windows. That means, you must first boot into Windows before using the program. By booting into Windows, you may be loading some bad files that could cause problems in your diagnostics. I do recommend the $59.95 Novice PC Diagnostics. This version gives you the choice of performing your diagnostics in Windows or by booting into an included CD that bypasses Windows. In other words, the CD self boots into its own operating system and bypasses all of your Windows software which could also be the cause of hardware problems. To explain this a little further, let's say you are having a problem with your video display. Weird characters are popping up on your monitor. The problem can be that your graphics board is bad or that your Windows software is bad. When you bypass the Windows operating system to test your hardware, you are bypassing the possibility that the Windows operating system is the cause of the problem. I don't want to lose you by getting too technical. At $59.95, The Novice PC Diagnostics is a great tool for a computer novice or even a professional computer technician or consultant. PC Diag also offers more comprehensive editions including a $99.95 professional edition. For more information about PC Diag go to: http://www.pc-diagnostics.com/pc_diagnostics_tools/pc_certify_power_user.shtml
I've discussed MSINFO32 several times in the past year.
MSINFO32 is a FREE program that comes with all versions of Microsoft Windows. It's important to learn to use it, even if you are "not so good" with computers.
If your computer is running slowly, a lack of sufficient memory is one of the most common reasons. Upgrading your RAM or memory is a low cost solution to speeding up your computer.
Running this program will tell you if you have enough RAM or memory in your computer to run properly.
To run MSINFO32, click the START button on the lower left hand side of your screen.
You will see a screen that looks like this (depending on which version of Microsoft Windows you are using):
Enter msinfo32 inside the box and click OK.
You will get a screen that looks like the screen above (depending on which version of Windows you own).
Look at the right side of the screen for Total Physical Memory and Available Physical Memory.
The above screen shows that this computer has 523,828 KB of Total Physical Memory. This is the amount of memory that is installed on your computer.
When you purchase a new computer, it may come with 4 GBs of RAM or 3 GBs of RAM or 2 GBs of RAM or 1 GB of RAM. 1 GB of RAM is roughly 1,000,000 KBs (KB=kilobytes) of memory. The system information above shows that the computer represented above has about 1/2 or 0.5 GBs of RAM.
If you purchased a computer with Microsoft Windows XP, 1/2 GB or 500,000 KBs of memory was sufficient when you purchased the machine. However, if you added a computer virus program, antispyware programs, and updated versions of Windows XP, it is possible that the 1/2 GB is no longer sufficient.
The more important number to look at is your Available Physical Memory. Your Total Physical Memory tells you how much RAM or memory is installed in your computer. Your Available Physical Memory tells you how much RAM or memory is left for your computer programs.
For example, you may start with 500,000 KBs of memory. After you start your computer, Microsoft Windows may use 100,000 KBs that amount. Your security software (antivirus and antispyware) may use another 100,000 KBs. That may leave you with 300,000 KBs or less of Available Physical Memory.
In the above example, the computer has 438,412 KBs of available memory left. That's plenty.
On the other hand, if your machine has less than 300,000 KBs of available memory, that's not so good. If you have 200,000 to 300,000 KBs of available memory, that means the lack of memory may be slowing down your computer somewhat. You should think about upgrading.
If you have less than 200,000 KBs of available memory, your computer is seriously being slowed down by a lack of RAM or memory.
I've seen computers using less than 100,000 KBs of available memory. They run horribly slow. The reason for the slowness is that your computer is constantly swapping space between RAM (which is very fast) and your hard drive (which is much slower than your RAM).
If you are using Cash Register Express, Restaurant Pro Express, or any other software program, you should try the test with your software running. If you have less than 300,000 KBs of available RAM, you need to figure something out. Adding additional RAM to an older computer will cost you about $100 or less. It's a real good investment to make.
If you have a newer computer, you may get a reading like 1.08 GBs of RAM. 1 million (1,000,000 KBs) is equal to 1 GB. 1 GB of Available RAM is excellent. 0.5 GBs of RAM is equivalent to 500,000 KBs of RAM. That's still excellent. 0.2 GBs of RAM is equivalent to 200,000 KBs of RAM. That's too little.
Every computer owner should know how much RAM is inside their computer and how much is available. This FREE test that comes with Microsoft will give you that information.
There are certain things that every user should know about a computer. This is one thing that all users should be able to check.
Simply install the LogMeIn on your home, office or business computer. Installation is simple and takes about two minutes.
Once installed, you can access your home, office or business computer by going to the LogMeIn website and entering your user name and password.
Once you are logged in, you will be operating your home, office or business computer from the remote site just as if you were typing the keys on your computer. So, for example, let's say your computer is at home in New York. You are in a hotel in San Diego. You need to find someone's name and address that you have on a spreadsheet on your home computer. You go to Logmein.com, enter your user ID and password, and use your computer just like you were sitting in front of it at home.
For $69.95 (or less), you can purchase LogMeIn Pro. This edition will allow you to copy files from your remote location to your present location. Alternately, you can use the free version of LogMeIn along with a free email account such as Aol or Yahoo to send data from your home computer to your Aol or Yahoo account which you can access from your present location (such as your hotel room). The free version of LogMeIn also let's you cut and paste information such as text from your remote location to your present location.
It's free, easy to use. and a great asset for anyone who needs to access your computer from a remote location. As a retailer, LogMeIn will allow you to enter Cash Register Express or Restaurant Pro Express from any remote location. You can see reports, customers, daily totals, and even enter sales and print a receipt from any remote location.
Need help? You can allow a friend or computer expert to access your computer from a remote location giving that person temporary control of your computer.
For more information about LogMeIn, go to:
This is sort of a double header. A great FREE program for you to try plus a great free site that you may want to use for your business.
With this newsletter, you will have received information on 10 Computer Software Programs You Really Need. You can see them all at:
http://news.pcamerica.com/ComputerTips.html
If you want to discuss the computer tips or add some of your own advice, please go to:
http://www.quicktopic.com/44/H/EmRfuAFssjxc
The above link will bring you to Quick Topic or http://www.quicktopic.com/.
Quick Topic is a FREE online discussion board that anyone can use. A discussion board is just a place where you, your friends, and your customers can randomly add comments about a topic that you choose.
For example, I have started a discussion board related to our 10 Computer Software Programs You Really Need. Please go to my discussion board and add your comments. You may add comments without identifying yourself. You do not need an account, nor do you need to use your name or a password.
Anyone can start a new topic for FREE. In order to start your own topic, you do need to enter your email address. As a retailer, you may find the FREE discussion boards to be very helpful for business. For example, you can start up a discussion board for Henry's Chicken and Pizza. Invite your customers to add comments and suggestions related to your restaurant. A hardware store may have a discussion board dedicated to a new drill set. Get your customers to review the drill set and add their comments. It can be a great marketing tool and it's free.
So...please go to:
http://www.quicktopic.com/44/H/EmRfuAFssjxc
...and add your comments about our 10 Computer Software Programs You Really Need. Add your comments, suggestions, and any other computer tips you may have.
To set up your own FREE discussion board, go to:
My #10 Computer Software Program You Really Need is What's Running 3.0.
What's Running 3.0 is a more advanced version of the Task Manager that comes with Microsoft Windows. It tells you what is running on your computer.
When you start up Windows, you start running tons of processes and programs. Many of these slow down the startup of your computer and are programs you never use or don't want to use. What's Running 3.0 let's you see what programs are running and disable or delete some of those programs.
Most of the time, you may not care what programs are running. However, if you have spyware on your computer that keeps loading, or if you have other annoying programs that you don't want, What's Running 3.0 will let you find them and disable them.
This program is not for new computer owners. However, even a new computer owner can benefit by seeing some of the programs that you have running. It is probably wise to search Google to see more about any program you are thinking about disabling.
Whenever I search the list of running programs, I can easily pick out programs that don't belong. You get to know that you need taskmgr.exe or explorer.exe on your computer. You will understand that getmyfreeipod.exe is not something that should be running.
What's Running 3.0 is FREE. It does not run unless you decide to let it run. It does not use any resources when you stop running it.
To see more information about What's Running 3.0 go to:
I have heard dozens of commercials on the radio and
television for speedupmypc.com,
maxmyspeed.com, and fastatlast.com. http://www.quicktopic.com/44/H/EmRfuAFssjxc
To see all computer tips go to:
http://news.pcamerica.com/ComputerTips.html
PC Magazine list of the Best Free Software of 2010 is available at:
http://www.pcmag.com/article2/0,2817,2361876,00.asp
Included on the list of Anti-Malware programs is AVG Anti-Virus Free Edition 9.0. Although I believe that Norton Internet Security 2010 may be superior, AVG keeps getting better and is not far behind Norton. Do note that the FREE version of AVG is not supposed to be used within your business. Read the license agreement before you install it.
Malwarebytes' Anti-Malware 1.36 is the best program around for removing spyware and popups that may be innundating your computer. It doesn't use up any memory on your machine unless you are actively using it to remove problems.
Audacity 1.2 is a program that records anything you play on your computer. If you listen to radio stations or music on your computer, you can record it, transfer it to your iPod or MP3 player, and listen to it later.
MozyHome Online Backup lets you store up to 2 GBs of data online for FREE.
SyncToy 2.1 is my favorite utility
for syncing files between two computers or a computer and an
external USB hard drive.
Yahoo Calendar is my favorite online calendar. Read about the Yahoo calendar and others in the Calendar section.
Mint.com, recently purchased by Intuit (the Quicken people), will give you a complete financial report at any particular instance by gathering up all your banking and loan information.
Eraser 6 will completely remove every piece of data stored on your hard drive. Use it before you throw away or give away your computer or hard drive.
All in all, see and download 196 FREE software programs.
http://www.pcmag.com/article2/0,2817,2361876,00.asp
http://www.quicktopic.com/44/H/EmRfuAFssjxc
To see all computer tips go to:
http://news.pcamerica.com/ComputerTips.html
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